Refund policy

You may return an item within 14 days of receiving it. Customers in the European Union may withdraw from a purchase within 14 days of receiving it.

The item must be unused and in its original packaging, with the box seal intact if it has one. To start a return, please write to us at info@rosinyol.com.

We pay the cost of sending the item back only when it is defective or is not what you ordered; otherwise, you pay the cost. You may choose between a refund to the original payment method or store credit.